Service invoiced 04.19.23 We are so grateful that the 2007 Mazda6 now starts reliably, safely and every time. Thank you. Even before seeing the car, Silvercreek accurately diagnosed the car’s not-starting-problem as a non-functioning neutral safety switch. When the email arrived and suggested starting the car in neutral, it was like hearing a voice from the clouds! Thank you for that email and suggestion. Being stranded because your car won’t start is a horrible feeling. The neutral start was the perfect workaround to keep the car functioning until we could work another garage visit into our schedule. We totally appreciate that we can count on Robin and TK to provide an itemized written quote that is carefully honored, and we can trust that the the estimated cost will be accurately reflected in the final invoice. The requested work: -repair/replacement of the neutral safety switch -oil change and all that .included -warranty work from previous sub-frame repair plus new brakes The work was completed on schedule as promised. It is a pleasure to work with a small business which is reliable and committed to excellent service and shows clear respect for customers. The first evidence of this customer respect is that Silvercreek actually answers their phone and consistently responds to texts and emails. And remarkably, even after the previous major repair work was completed, someone at Silvercreek followed up by text to confirm all was well. During the first few days after the repairs we were startled to find the car was a little glitchy: -The automatic window controls didn’t work one day -The car had a few transmission hesitations. -We were still listening for flapping/tapping noises… Yet the car started! And after running the mazda through a few days of start and stop cycles, giving the internal computer the opportunity to scan and reset internal systems to be consistent with new parts, the glitches went away and left a very dependable car. Now, with the fresh oil change and related inspections, having worked through the glitches, the mazda6 feels safe and reliable again. And starts every time… and passed echeck! Thank you Silvercreek.